Our refund policy.

If paid access does not activate

If a confirmed payment does not unlock your conversation, contact support. We will investigate and correct the access failure or refund the payment. Report duplicate or incorrect charges as well.

Your unlocked conversation

Each payment unlocks one person. It does not expire or renew. Opened chats remain available, subject to blocking, profile deletion and safety rules. If you have not used an unlock or want to leave, contact us to discuss a refund. Mandatory consumer and cancellation rights take priority.

If your experience falls short

Paying lets you start a conversation; it cannot guarantee a reply or meeting. If the person you paid to chat with does not reply within 7 days, we refund your US$20. If you are disappointed, tell us what happened. We review requests individually and consider an appropriate refund, including after the conversation has been opened. Mandatory rights remain unaffected.

Talk to us

Email support@meetrionow.com. Tell us what happened and, if you have them, include the payment date and receipt or transaction reference. You do not need to sign in or find a receipt before contacting us. Never send your full card details or personal key. Approved refunds go to the original payment method where possible; your processor or bank determines when the money appears. We respond within applicable legal deadlines.

Nothing in this policy limits mandatory consumer rights, including any cancellation, withdrawal or refund rights that apply under local law. Those rights take priority where they provide greater protection.